Delete your Klyro account

Delete an account in Klyro

1. Sign in with the business owner or administrator account.
2. Open Settings, then Privacy & Data.
3. Select Close account and type the business name to confirm.

Klyro prepares the full business export before closing the account. The account then becomes read-only, the private export link is shown immediately, and the Klyro subscription is set not to renew after its current paid period. Permanent deletion is scheduled for 30 days later. An administrator can reopen the account during that window; if the subscription has already ended, they will need to choose a new plan for paid features.

Request deletion without signing in

Email us from the address used for your Klyro account. Include your name and business name so we can locate the correct account. We will verify that you are authorised to request deletion before changing or removing business data. Never send us your password or a full payment-card number.

Address:

What the request covers

Permanent closure removes the tenant account and its users, customers, properties, jobs, messages, documents, certificates, photos and other tenant-owned storage. Klyro verifies that platform subscription billing can no longer continue before final deletion. Some limited records may be retained where law, fraud prevention or dispute handling requires it. Those exceptions and retention periods are explained in our Privacy Policy.

If you are a homeowner or another customer of a trade business that uses Klyro, that business controls your job and property records. Contact the business first. You can also email the Klyro Privacy Team if you cannot reach them.